Does ChefDesk work on any Android device?+
Yes. It runs on ordinary Android phones, tablets and Android touch POS terminals from any brand sold in the market. We don't sell hardware and we don't certify a restricted list, so you buy whatever suits your counter and your budget. Device capability does affect how the app feels, though — see our device guidance above.
What device specification should I buy?+
It depends mainly on your daily bill volume. Because ChefDesk keeps a local database on the device for offline billing, both RAM and storage matter more than they would for a purely cloud-based app. Higher-end devices are worth it for high-volume outlets; a modest device is fine for a small cafe. Tell us your bill count and we'll give you a straight answer.
Why does storage matter for a billing app?+
ChefDesk stores your menu, open orders and transaction history locally so billing continues with no internet. That local database grows over time, so a device with adequate free storage stays fast, while a nearly-full device slows down.
Does the app work without internet?+
Yes, completely. Orders, KOT printing, billing and payment recording all run locally. Data syncs to the cloud automatically once connectivity returns, so nothing is lost and nothing needs re-entering.
Am I locked into buying hardware from you?+
No. We don't sell or lease devices. You buy from the open market, you own what you buy, and if a device fails you can replace it locally the same day — install the app, log in, and your data syncs down.
Can I use a phone and a tablet at the same time?+
Yes. Any mix of phones, tablets and Android POS terminals can run on one account simultaneously, all sharing the same menu and live order data. A common setup is a terminal at the counter with phones for captains.
Can I print KOTs from an Android phone?+
Yes, to Bluetooth, USB or LAN thermal printers in 58mm or 80mm, with KOTs routed to different kitchen stations and bills to the counter printer.
Does it generate GST invoices?+
Yes, with your GSTIN, HSN codes and tax breakdown, printable or sendable to WhatsApp, plus filing-ready tax reports.
Can I check sales from my phone while I'm away?+
Yes. The live dashboard shows sales, orders, payment mix and item performance from anywhere, with side-by-side comparison across outlets.
Is this suitable for a very small outlet — one counter, one person billing?+
Yes, and that's a common setup. One Android device and one Bluetooth thermal printer is a complete system: billing, KOTs if you need them, UPI, GST invoices and daily reports. There's no minimum size, no server, and no installation visit.
I run a small place. Do I really need billing software at all?+
Honestly, if you're doing very low volume and your accounts are simple, a notebook can work. Where software starts paying for itself is when you want three things a notebook can't give you: a GST-compliant invoice trail, item-wise sales data showing what actually sells, and visibility into the outlet when you're not standing in it. Most owners reach that point sooner than they expect.
My staff aren't technical and they change often. Is training a problem?+
Less than you'd think. Anyone you hire has used an Android phone for years, so the interface isn't new — the training is about your menu, not the device. Most billing staff work independently within an hour, and training a replacement is a short conversation rather than a scheduled session.
Can I start with one device and add more later?+
Yes. Add a device by installing the app and logging in — no vendor visit, no reconfiguration. Many outlets start with one counter tablet and add captain phones or a second billing point months later.
What happens if my only device breaks during service?+
Your data is in the cloud, so nothing is lost. Because there's no proprietary hardware, you can buy a replacement at any local electronics shop, install the app, log in, and continue the same evening. If you have a second device on the account, carry on billing from that one meanwhile.
Do I need internet at my outlet to use this?+
Not for billing. ChefDesk keeps a local database on the device, so orders, bills and KOTs work with no connection at all. You need connectivity periodically for data to sync to the cloud and for the owner dashboard to stay current — a mobile hotspot is enough.